Table of Contents
How To Win Friends and Influence People (The Only Book You need to Lead You to Success)
How to win friends and influence people The Only Book You need to Lead You to Success
Dale Carnegie
How to win friend
Part One
Fundamental Techniques In Handling People
“The deepest principle in human nature is the craving to be appreciated”.
Judge not, that ye be not judged.” This is a very common sentence being used in our society today and one of the key part of this book is that we are advised to avoid any form of criticism or act of judging anybody that is why Confucius said “Don’t complain about the snow on your neighbour’s roof, when your own doorstep is unclean.”
“When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity”
Below are the three fundamental techniques needed in handling people
PRINCIPLE 1
Don’t criticize, condemn or complain.
PRINCIPLE 2
Give honest and sincere appreciation.
PRINCIPLE 3
Arouse in the other person an eager want.
Part two
The way to develop self-confidence is to do the things you fear to do and get a record of successful experiences behind you according to Williams.B.
Yes, this is true and you can also achieve success if you try to take a day at a time and follow the process because your process is key on your journey to the top.
The six recommended principles given by Dale Carnegie to make people like you are;
PRINCIPLE 1
Become genuinely interested in other people.
PRINCIPLE 2
Smile
PRINCIPLE 3
Remember that a person’s name is to that person the sweetest and most important sound in any language.
PRINCIPLE 4
Be a good listener. Encourage others to talk about themselves.
PRINCIPLE 5
Talk in terms of the other person’s interests.
PRINCIPLE 6
Make the other person feel important and do it sincerely.
How to win friends
Part Three
One of the best ways to win people to your way of thinking is thinking in terms of the other person’s point of view, and seeing things from their angle as well as your own.
PRINCIPLE 1
The only way to get the best of an argument is to avoid it.
PRINCIPLE 2
Show respect for the other person’s opinions. Never say, “You’re wrong.”
PRINCIPLE 3
If you are wrong, admit it quickly and emphatically.
PRINCIPLE 4
Begin in a friendly way.
PRINCIPLE 5
Get the other person saying “yes, yes” immediately.
PRINCIPLE 6
Let the other person do a great deal of the talking.
PRINCIPLE 7
Let the other person feel that the idea is his or hers.
PRINCIPLE 8
Try honestly to see things from the other person’s point of view.
PRINCIPLE 9
Be sympathetic with the other person’s ideas and desires.
PRINCIPLE 10
Appeal to the nobler motives.
PRINCIPLE 11
Dramatize your ideas.
PRINCIPLE 12
Throw down a challenge.
How to win friends
Part four
Everybody loves being praised or appreciated. So you can help make your life easy by using these principles while working with others.
Note
Beginning with praise is like the dentist who begins his work with Novocain. The patient still gets a drilling, but the Novocain is pain-killing.
You can also Change People Without Giving Offense or Arousing Resentment
Talk About Your Own Mistakes First
BE A LEADER
A leader’s job often includes changing your people’s attitudes and behavior. Some suggestions to accomplish this:
PRINCIPLE 1
Begin with praise and honest appreciation.
PRINCIPLE 2
Call attention to people’s mistakes indirectly.
PRINCIPLE 3
Talk about your own mistakes before criticizing the other person.
PRINCIPLE 4
Ask questions instead of giving direct orders.
PRINCIPLE 5
Let the other person save face.
PRINCIPLE 6
Praise the slightest improvement and praise eveiy improvement. Be “hearty in your approbation and lavish in your praise.”
PRINCIPLE 7
Give the other person a fine reputation to live up to.
PRINCIPLE 8
Use encouragement. Make the fault seem easy to correct.
PRINCIPLE 9
Make the other person happy about doing the thing you suggest.
